Exchange and Android 4.2 “Waiting for sync”

Posted on Posted in Android

This issue i have only seen on Android 4.2

Issue seems to be happening since the Android 4.2 update and appears to be linked to a new setting “Auto-sync data” which is not enabled by default.

I was adding an exchange account to my phone, the exchange details were going through but was staying on “Waiting for sync”.

If you are using the Android 4.2+, you can enable the setting “Auto-sync data” to resolve this issue.

Please do the following steps:

  • Go into the settings menu 
  • Click the Data usage option.
  • At the top right of the screen there are three little squares stacked on top of each other, click that and enable the Auto-sync data.
  • Restart your device.
  • You should now start receiving your emails…